FREE · NO SIGNUP · FAIR-USE LIMITS

Flowchart Template

Start from a ready-made flowchart template for a real workflow, or describe your own process in a sentence. Free, no signup, download as SVG or PNG.

Flowchart · every result uses this diagram type  ·  ⌘↵ to run

Free · no signup · no credit card · daily fair-use limits

Live sample · Customer support case management — type above to make your own
Customer support case management — Flowchart Flowchart with 12 nodes and 15 edges. Customer support case management new → triage triage → known known → reply: Yes Yes reply → solved solved → close: Yes Yes solved → agent: No No known → agent: No No agent → fixed fixed → close: Yes Yes fixed → escalate: No No escalate → bug bug → jira: Yes Yes jira → update update → close bug → agent: No No Case created: email, chat, or phone Case created: email, chat, or phone Auto-assign priority and queue Auto-assign priority and queue Known issue with a KB article? Known issue with a KB article? Send KB article and set Pending Send KB article and set Pending Customer confirms fixed? Customer confirms fixed? Tier 1 agent investigates Tier 1 agent investigates Resolved within SLA? Resolved within SLA? Escalate to Tier 2 / engineering Escalate to Tier 2 / engineering Product bug? Product bug? Log bug and link to case Log bug and link to case Update customer every 24h Update customer every 24h Close case and send CSAT survey Close case and send CSAT survey

Flowchart templates from real workflows

Click a template to open it instantly. The prompt stays in the box above, so you can rename steps and generate your own version.

How to use a flowchart template

  1. Pick a template

    Click one of the real-workflow templates to open it in the viewer straight away.

  2. Describe your changes

    Edit the prompt with your own steps, decision points, and team names, for example "add a manager approval if the refund is over $200".

  3. Generate

    Press Generate. The flowchart is redrawn with standard shapes: ovals for start/end, rectangles for steps, diamonds for decisions.

  4. Download or keep editing

    Download SVG or PNG for docs and slides, or continue in toft to fine-tune the layout.

What makes a good flowchart template

Frequently asked questions

Are these flowchart templates free?

Yes. Every template is free with no signup. Generating your own version has hourly fair-use limits.

Can I edit a template?

Yes. Click a template, change the description in the box, and press Generate. You can also continue in toft to edit nodes directly.

Which formats can I download?

SVG (scales cleanly for print and docs) and PNG (for slides, chat, and email).

Can I make a flowchart for Salesforce or another tool?

Yes. Name the tool and its objects, for example cases, queues, and SLAs, and the steps will use that vocabulary.

More process diagrams

Flowcharts, logic, and other diagrams from a sentence.

Flowchart Template — Free, Editable Flowchart Templates (No Signup)